Refund policy
EGC Creations Return & Refund Policy
At EGC Creations, most of our items are made-to-order or customized just for you. Because of this, we do not accept returns, exchanges, or cancellations once an order has been placed.
If your order arrives damaged or there is an error on our part, please contact us within 3 days of delivery or pickup so we can make it right.
Please double-check all sizing, colors, and customization details before placing your order.
Things to know before ordering:
- All sales are final.
- Customized items cannot be returned or exchanged.
- Colors may vary slightly from mockups and screen displays.
- Different garment brands and colors may vary slightly in appearance and fit.
- We are not responsible for incorrect sizing selected at checkout.
If you have any questions before ordering, please don't hesitate to reach out!